Shopping
What Shipping Methods Are Available?
Coming soon ..
Do You Ship Internationally?
NO.
How Long Will It Take To Get My Package?
2-3 Days
Payment
What Payment Methods Are Accepted?
Coming soon
Is Buying On-Line Safe?
At Essence Enclave, we understand the importance of security and trust when it comes to purchasing products online. We prioritize the safety of our customers and strive to provide a secure shopping experience every step of the way.
At Essence Enclave, we are committed to providing a safe and secure online shopping experience for all our customers. Shop with confidence and peace of mind knowing that your safety is our top priority.
Orders & Returns
How do I place an Order?
Placing an order with Essence Enclave is quick and easy. Follow these simple steps:
Browse Our Products: Start by exploring our range of high-quality products. Whether you’re looking for skincare essentials, wellness products, or luxurious gifts, you’ll find a curated selection to choose from.
Select Your Items: Once you’ve found the items you want to purchase, click on the product to view more details. Select the desired quantity, size, or variant, and then click “Add to Cart.”
Review Your Cart: After adding items to your cart, you can review your selection by clicking on the cart icon at the top of the page. Make any necessary adjustments to your order, such as updating quantities or removing items.
Proceed to Checkout: When you’re ready to complete your purchase, click on the “Checkout” button. You’ll be guided through the checkout process, where you’ll provide your shipping address, select a shipping method, and choose your payment method.
Enter Your Information: Fill in the required information fields, including your shipping address, contact details, and any special instructions or notes for your order.
Select Shipping Method: Choose your preferred shipping method from the available options. We offer standard and expedited shipping, depending on your location and delivery preferences.
Review and Place Your Order: Before finalizing your order, take a moment to review the details, including your shipping address, selected items, and total order amount. Once you’re satisfied, click on the “Place Order” button to complete your purchase.
Confirmation Email: After placing your order, you’ll receive an email confirmation with the details of your purchase, including an order number and estimated delivery date. You can use this information to track the status of your order.
How Can I Cancel Or Change My Order?
At Essence Enclave, we understand that sometimes plans change or you may need to adjust your order. If you need to cancel or make changes to your order, we’re here to assist you. Here’s how you can do it:
Contact Us Promptly: If you need to cancel or change your order, please reach out to us as soon as possible. You can contact our customer support team via email or phone. Our contact information can be found on our website.
Provide Order Details: When contacting us, please provide your order number and any relevant details about the changes you’d like to make. This will help us locate your order quickly and efficiently.
We’ll Call Before Sending: Rest assured, before dispatching your order, we will give you a courtesy call to confirm the details. This provides you with an opportunity to make any last-minute changes or confirm the cancellation if needed.
Flexibility: We understand that circumstances can vary, so we aim to be as flexible as possible in accommodating your requests. Whether you need to add items, remove items, or cancel the order entirely, we’ll do our best to assist you.
Confirmation: Once any changes to your order have been made, we’ll provide you with confirmation via email or phone, depending on your preferred method of communication. This will ensure that you’re kept informed every step of the way.
Please note that while we strive to accommodate all requests, order changes or cancellations may be subject to certain conditions or timeframes, especially if the order has already been processed or shipped. However, we’ll do our utmost to find a satisfactory solution for you.
How Do I Track My Order?
Coming soon.